Typo (file security had to be server security) + typo Untrusion / Intrusion I would like to know if this is a known issue and if there's a known fix for this. I will re-test the affected file server during the weekend and see if connectivity becomes sluggish again. It runs fine with ESET Server Security 3.0. That VM has only 4 GB RAM and 4 CPU cores. The speed is less important - but I did some tests on that server too. There's also a second file server for the factory. The server is a HP Proliant G10 with SSD storage. Some time ago (we are talking about months) we had this similar problem and what we observed was that the sluggishness / slowness appears in about a day. Closing Word normally takes a split second. Normally opening and saving files takes less than a second. Closing applications like Word took 8 seconds. The users experienced issues with opening and saving files. Opening Word documents is fast and closing Word is fine. I decided to reboot the file server and everything works fast as it should. I decided to disable the option "Protocol SMB" under "Intrusion Detection" (of the IDS) and see what happens. The policy has been applied to my test W10 VM - but the sluggishness was still there. We did change this through ESET PROTECT Cloud by changing the policy. I did call ESET (Netherlands) and was advised to disable "Network drive scanning" for the client computers. We have had this issue before and that made us decide to roll back to version 7.3. Unfortunately the connectivity (SMB) became sluggish again. During the last update round we decided to upgrade to ESET Server Security 8.0. Running ESET without HIPS is not recommended. We had some modules disabled like HIPS during testing - and left it disabled. However: when we downgrade to ESET File Security 7.3 everything runs fine for weeks - month (up time depends on reboots / updates). When we run ESET Server Security 8.x on the server the connectivity (SMB) becomes sluggish. We did assign 12 GB RAM and 12 cores to this Hyper-V. When the file server is freshly rebooted everything works absolutely fine. I did run tests from a test VM with Windows 10 and ESET Endpoint Antivirus. Most are connected to access switches at 1 Gigabit. This server is connected to the 10 Gigabit backbone. We are running a file server (details above this line). Server: Windows Server 2019 (1809) DC | ESET Server Security 0.0Ĭlient: Windows 10 (21H1) Pro | ESET Endpoint Antivirus.
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